Assistant Manager

An exciting opportunity to join our retail team as an Assistant Manager.

Job Title:                           Assistant Manager

Responsible to:                 Retail Manager

About the Role:                 Support our Store Manager in the overall running of the store to exceed customer expectations, meet targets and motivate the team.


This is an exciting permanent, full-time opportunity working 5 days from 7. Salary is starting from £27,500 dependent on experience.

Interviews will be held week commencing 17 June 2024.


Key Responsibilities:


  • Be part of a renowned family brand with a rich heritage, creating a dynamic team who are as passionate about their craft as we are.
  • Demonstrate knowledge of our craftmanship and the processes involved in creating our luxury woven and knitted cashmere products.
  • Ensure the team inspire our customers by advising on style and fit.
  • Maintain a luxury environment on the shop floor, driving and implementing visual merchandising standards.
  • Support the Store Manager with all store operations.
  • Maximise sales and optimise operational efficiency.
  • Act as a role model and lead by example, being present on the shop floor and delivering exceptional customer experience.


  • Coach and inspire store team and provide performance feedback to retain and develop talent
  • Support the team to cultivate customer relationships and drive repeat business

About You

  • Have experience in an assistant manager or supervisory position within luxury retail
  • Show exemplary customer service skills and an understanding of a luxury retail environment
  • Demonstrate a keen interest in craftmanship and authentic Scottish textile manufacturing
  • Show genuine passion for our brand and confidently share our rich history & heritage with customers
  • Be commercially aware, keeping up to date with fashion trends
  • Have excellent communication and interpersonal skills with all levels of colleagues and customers

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but think your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

About Us:

Founded in 1797, Johnstons of Elgin is an innovative, luxury clothing brand celebrating 225 years of experience in working with the world’s finest fibres. Across three centuries, our family-owned company has carefully sources cashmere and fine woollen fibres from around the world, applying the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1,000 staff, our valued employees and communities are at the heart of everything we do, producing unique, high-quality designs that are made to last. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres and we are committed to maintaining a minimal environmental footprint.

Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.

We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us at

Please note all applicants must be able to provide evidence of their right to remain and take up paid employment in country job is based.

Closing date - Friday 14 June 2024

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